How to choose a good entertainment agency
Thursday, April 9th, 2009
There are a lot of entertainment agencies in the UK, many of which have a strong online presence. Try searching for “hire an entertainer” on Google, for example, and over 800,000 results are produced. So, if you’re looking to book live entertainment online, how do you go about making a decision regarding which agency to use?
There are a number of key things to consider. Firstly, it’s really important to establish whether or not the agency you are proposing to use is a member of the The Agents’ Association (Great Britain). This association is one of the largest trade organisations of its kind in the world and requires its member to adhere to a strict code of conduct and professional ethics. It’s therefore highly recommended that you check an entertainment agencies credentials on the Agent’s Association website before you go ahead and book with them.
Secondly, it’s important to check that your proposed entertainment agent uses contracts approved by the association. The legal contract between you, the hirer, and your agency, is the legal framework that protects you against the hazards of booking an act directly. A good entertainment agency will ensure that these contracts are signed by both parties, you the hirer and the artist you wish to hire, before confirming your booking. These approved contracts are absolutely crucial – many bookers have had their events ruined either through legally inferior contracting or by agreeing a deal directly with an act with no contract in place at all. This latter situation can be extremely costly and risky and we have heard of situations where event organisers have paid a fee to act up front only to lose it entirely, with no legal route to compensation due to the lack of a correct contract.
Thirdly, a good entertainment agency should be open and clear about fees and the fee negotiation side to the service. Live entertainment acts and celebrities do not always have set fees for their services. It’s the job of the entertainment agent to negotiate a fair price for both parties whilst also being clear about the nature of the deal. On-going, regular bookings (for example, a singer required once a week in a restaurant) usually results in what is called an Employment Agency contract. With this arrangement there is only one contract drawn up directly between the artist and the hirer. The entertainment agent will oversee this process, negotiate fees on both sides and accept a commission for placement of the artist (normally 15%). However, one-off events that require more resource and management from the agent (for example, booking a major pop star for an outdoor appearance) will now often result in what is called an Employment Business contract. When operating as an Employment Business, there are effectively two contracts involved – one between the business and the hirer, and one between the business and the artist. With these “buy-and-sell” deals, the contracts are entirely separate and the entertainment agency is liable to honour their agreement to pay the artist, even if the hirer cancels the booking. The benefit to the hirer when dealing with this type of contract is clear in the sense that the agent is contractually obliged to provide the artist or, in the event of illness or exceptional circumstances, provide a suitable replacement. However, the booking fee for Employment Business contracts is not as transparent as an Employment Agency one and an ethical agent should ensure that the commission they take on the former deal is fair and in keeping with the level of work required on a particular booking.
Fourthly, it is always important to consider the rider you will be expected to provide for any act you book, celebrity or otherwise. Riders consist of everything from food and drink to the technical equipment needed for a live performance. A good entertainment agency will take you through rider requirements step by step, demystifying any technical jargon and making all costs involved as transparent as possible. A good entertainment agency will also have extensive contacts with sound, lighting and staging companies and will therefore be able to help you source any technical equipment you may not have anticipated needing when initially booking the act. If you choose the wrong agency, or book an act directly, the responsibility of facilitating the rider will be solely yours and if the equipment you provide is not exactly correct, you could run the risk of your chosen act refusing to perform.
Finally, and on a more general note, a good entertainment agency will be passionate about live entertainment! It’s the job of the agent to keep bang up to date with what’s going on in the entertainment business. This involves seeking out talented new performers through auditions, events and networking occasions. It also involves the agent forging crucial links with other talent management companies, enabling a direct route to both emerging and established celebrities, pop stars and entertainers. By forging these relationships with entertainers, celebrities and talent managers, the agent is in effect creating the bridge for potential hirers to book the act that will transform their live event into a memorable occasion.

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